Contact Us

How to get in contact with us!

If our Helpful Information Guide doesn’t answer any questions you might have, try our Help Centre. Otherwise, please feel free to get in touch with us.

 

By Post

Guest Experience Team

Shrek’s Adventure! London

Riverside Building

County Hall

Westminster Bridge Road

London

SE17PB

 

By Email

If you have any enquiries or want to leave us some feedback about your visit, please email us at: SALGuestExperience@merlinentertainments.biz. The team will endeavour to get back to you within 7 working days.

We ask that you contact us within 28 days of your visit and keep hold of your tickets and receipts.

 

The following information is provided to assist in the identification of our UK Employer Liability Insurers and Global Public Liability Insurers.

Employer’s Liability

Ace European Group Ltd
200 Broomielaw
Glasgow
G1 4RU

Policy Number UKCANC33447

Public Liability

Ace European Group Ltd
200 Broomielaw
Glasgow
G1 4RU

Policy Number UKCANC33447