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Do you have a question that you need help with?

The quickest way is to visit our help centre, it has answers to our most frequently asked questions. 

If you cannot find what you are looking for, simply click here to see the best ways to contact us. 

Contact us using a free British Sign Language (BSL) interpreter. Find out how here.

Interested in working with us?

We’re always on the lookout for ‘Shrek-tastic’ bloggers, influencers and YouTubers to journey into Far Far Away and create some magical content of Shrek’s Adventure! London to share with their followers. Click here for more information.

For affiliate programme, click here to find out everything you need to know about our programme.

Claims notification enquiries

The UK Employers Liability Insurance Policy and the Global Public Liability Insurance Policy are both held with Chubb European Group Limited under Policy Number UKCANC33447.

Claims are administered by Sedgwick and should be submitted via the claims portal. The portal ID is D00029.

If you do not have access to the claims portal, claims should be submitted to