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Information for Carers

Getting here

Our nearest station is London Waterloo which has ramped access from the main station. We are also reachable by many other public transport links and we recommend visiting TFL's journey planner which will provide you with the best route. Unfortunately we do not have any parking facilities on site, and suggest you leave your flying carpets and onion carriages at home.

Accessibility Guide

To see our full accessibility guide, please click here

Alternatively, you can visit AccessAble for more information.

Carer Ticket

Please make sure you book a carer ticket prior to your visit and bring the relevant documentation as this will be checked on arrival. Carer tickets like all other tickets are subject to availability, so please in advance to guarantee entry.


To receive the free carer ticket, you will need to provide documentation that provides evidence of your disability. We ask for this to ensure that guests who need it can get the best possible assistance and to guarantee that this system is not abused. Evidence can be your blue/orange badge, a DLA letter or a letter from your doctor or physician.